Business Operations associate

About Primerli

Primerli is an early-stage, high-growth EdTech startup on a mission to raise the bar in digital learning. Let’s face it: most professional learning content is notoriously low quality. It’s boring, slow, and ineffective. At the same time, “content” elsewhere is more engaging than ever. At Primerli, we are taking the modern standards of structure, storytelling, and production quality and applying them to create learning content that is not just effective but also enjoyable. Humans are curious creatures - learning should be a delightful experience, and it can be.

We’re starting this revolution with industry primers. Project-based work is growing across all sectors, with professionals applying their specific functional skills across clients in multiple industries. To succeed, these professionals must get up to speed fast, becoming experts on an industry overnight. Whether you’re a consultant or freelancer, this currently results in a lot of time wasted doing desk research and reading long, boring industry reports - and you still have no idea what’s going on.

That’s where Primerli comes in. We partner with industry experts with decades of experience to distill their knowledge into bite-sized, animated content that is easy to understand and enjoyable to watch. In just one hour, our learners can gain a comprehensive understanding of the fundamentals of any industry, allowing them to ask informed questions, and serve their clients with confidence. We are creating the kind of learning content people want to binge-watch. You can watch a sample video from our banking Primer below. Check out more content like this on our YouTube channel: https://www.youtube.com/@primerli

The Role

This is a truly entrepreneurial role that combines two areas of work: operations and strategic projects. As part of our Business Operations team, 70% of your time will be spent in support activities across Marketing, Sales, Product and Customer Success, with the remaining 30% focused on driving automation and operational efficiencies. This role is best for someone who wants to join an early-stage company to gain hands-on execution experience across different nascent functions. Examples of these activities could include: 

  • Extract Primer usage information, and analyze results to present during our QBR meetings with a client (Customer Success)
  • Develop a new website page to support inbound conversion efforts (Marketing)
  • Create our outbound lead-gen strategy for a new sales vertical (Marketing)
  • Build a landscape of different potential partnerships (Go-to-market)
  • Implement a new process to streamline our primer content production by leveraging AI and/or other technologies (Product)
  • Work with the Founding Team to proactively identify and then deliver growth opportunities that will help us realize our mission 

Primerli is an early-stage, high-growth startup, making this role different from your typical corporate job in a few ways:

  • Do-it-all mindset: team members must move seamlessly from strategy to execution mode. In the last year, Primerli grew 8x, a feat made possible by our hardworking team (many of whom are ex-consultants) who were willing and able to roll up their sleeves and solve whatever problems came their way.  
  • Dynamic scope: Being an early-stage team member means your responsibilities will change on a daily basis: in 6 months, you’ll be writing your new job description! 
  • Equity compensation: part of your compensation will be equity, so this role is good for people interested in this type of risk-reward 

While the company is based in California, you will be working remotely with a global team and reporting directly to the Head of Business Operations.

What we’re looking for

Strong values: You care about others, not just yourself, and you see competitiveness as complementary, not a barrier, to showing compassion, kindness, and empathy

Entrepreneurial drive: You constantly challenge the status quo, come up with better ways to do things and take extreme ownership of your work. You are highly comfortable with ambiguity.

Get-stuff-done attitude: You are energized by action, can balance priorities, and can manage timelines.  You have good judgment for when it’s time to be fast and scrappy and when it’s time to slow down and get things right.

Growth mindset: You value personal growth and helping others grow by giving and receiving transparent feedback

Consulting, investment banking or startup background and relevant experience: 1-2 years

Interested?

Get in touch with us at jobs@primerli.com. We’d love to tell you more about the role.