The role
Primerli is scaling fast - on track for 10x growth in 5 years - and we are evolving our operations to power that growth trajectory. We are looking for a Business Operations (BizOps) Associate who is curious, resourceful, and ready to roll up their sleeves and make things happen. If you thrive in a fast-paced, high-growth environment and are eager to see how an early-stage startup operates from the inside, this role could be a great fit for you.
As a BizOps Associate, you’ll take ownership of key operational workflows and collaborate with cross-functional teams - product, sales, marketing, and customer success - to keep things running smoothly behind the scenes. You’ll have the opportunity to lead and contribute to a variety of initiatives, from workflow automation to customer support to strategic special projects. Your day-to-day activities involve:
- Execute a range of activities to ensure smooth day-to-day operations and work closely with cross-functional teams
- Leverage AI and automation tools to improve internal workflows (e.g., content creation, expert recruiting, business reporting, quality control, etc.) and drive efficiency
- Support our enterprise customers by troubleshooting technical issues and delivering timely, thoughtful assistance
- Maintain and analyze reports and dashboards to track performance and uncover actionable insights
- Drive the execution of strategic initiatives and special projects that accelerate business growth
While the company is based in California, you will work remotely with a global team and report directly to the Head of Operations.
What we're looking for
Experience & Skills
- STEM background: Bachelor’s degree in a STEM field
- Operations experience: 1-3 years of experience in operations, customer support, or a similar role (consulting or startup experience a plus)
- Analytical skills: comfort working with data and BI tools to uncover insights (programming skills a plus)
Value & Attitude
- Get-stuff-done attitude: you are self-motivated, can manage timelines, and stay true to your commitments
- Attention to detail: you are highly organized, detail-oriented, and always sanity check your work
- Strong values: you care about others, not just yourself, and you see competitiveness as complementary, not a barrier, to showing compassion, kindness, and empathy
- Growth mindset: you are intellectually curious and excited to learn new skills and tools to adapt to the dynamic scope of this role
What we’ll offer
- Compensation: $90k - $120k base salary + up to $10k bonus
- Benefits: comprehensive benefits package including medical, dental, vision, and paid time off
- Location: fully remote position open to candidates worldwide (US / UK time zone preferred)
Note: visa sponsorship is not available for this position
Interested?
To apply, please send your resume to ops@primerli.com. We’d love to tell you more about the role.
